Privacy Policy

Last Updated: 09/10/2025

Insi8 (“the Platform”) is owned and operated by Victory Travel Pte Ltd (“the Company”, “we”, “our”, or “us”). We value your privacy and are committed to protecting your personal information.
This Privacy Policy explains how we collect, use, disclose, and protect the personal information you provide when using the Insi8 platform, our website, mobile application, or when you contact us by other means.

Collection of Personal Information

1. General

We may collect, use, disclose, transfer, and store any information you provide to us through the Insi8 platform, our website, email, telephone, SMS, forms, or other communication methods.
The information we collect may include identifiable details (“Personal Data”), such as:

Full name
Contact number(s)
Email and mailing address
Travel preferences and booking history
Credit card or payment information (for bookings)
Loyalty or frequent flyer details
Feedback, testimonials, photos, or videos shared with us

Providing your personal information is optional, but certain services and features may not be available if the requested details are not provided.

2. Information About Others

If you make a booking or transaction on behalf of another person (e.g., a travel companion or client), you are responsible for obtaining their consent before providing their information to us.
Any request to view or modify their details must be made through you or your Insi8 account.

3. Surveys and Promotions

From time to time, we may conduct surveys, contests, or promotions. Participation is voluntary.
Information collected may be used to improve our services or contact participants for rewards or updates.

4. Call Recording

Phone calls with our customer service representatives may be recorded for quality assurance and training. Such recordings are stored securely for as long as necessary and then deleted. Any personal information shared during calls is managed in accordance with this Privacy Policy.

Use of Personal Information

1. Purpose of Use

We may use your personal information for purposes such as:

Processing and managing travel bookings
Providing booking confirmations, updates, and travel documents
Managing customer accounts and billing
Responding to enquiries and providing customer support
Enhancing user experience on the Insi8 platform
Notifying you about promotions or offers
Administering loyalty or rewards programs
Detecting and preventing fraud or illegal activities
Complying with applicable laws and regulations

2. Credit Card Information

Your credit card or payment details are used only for processing travel bookings or related payments. We do not store full credit card information once the transaction is completed.

3. Marketing Communications

We may send you promotional updates or travel-related offers by email, SMS, or post.
You may opt out of receiving marketing messages at any time (see Article 4 – Marketing Preferences).
Opting out will not affect service-related messages such as booking confirmations or essential updates.

Disclosure of Personal Information

We may share your personal information with trusted third parties as necessary to provide our services, including:

Travel Suppliers – Airlines, hotels, car rental companies, tour operators, and other travel service providers.
Third-Party Vendors – Partners that support our operations, such as payment processors, customer service providers, analytics companies, and marketing agencies.
Business Partners – Companies that jointly offer products or services with Insi8 or Victory Travel Pte Ltd.

These third parties may only access your information to perform their required functions and must maintain confidentiality and data protection.

We may also disclose personal information:

To comply with legal requirements or government requests
To investigate or prevent fraudulent or illegal activity
As part of a corporate restructuring, merger, or acquisition

Some third parties may be located overseas; in such cases, we will ensure that appropriate data protection measures are in place.

Marketing Preferences (Opt-In/Opt-Out Policy)

You can choose whether to receive marketing communications from us.
To update your preferences or unsubscribe from promotional messages, please contact us at contact@insi8.com.sg or use the unsubscribe link in our emails.

Please note that opting out of marketing messages may affect the level of customization or availability of certain offers on the platform.

Cookie Policy

1. Use of Cookies

The Insi8 platform uses cookies and similar technologies to improve your browsing experience. Cookies help us remember your preferences, understand user activity, and tailor our services to your interests.

2. Managing Cookies

You can configure your browser settings to enable, disable, or notify you when cookies are sent.
Disabling cookies may limit access to certain functions or personalized features on our website or app.

Data Security

We take data protection seriously and have implemented administrative, technical, and physical safeguards to protect your information.Access to personal data is restricted to authorized employees who need it to perform their duties.Sensitive data (such as payment information) is transmitted using secure encryption and protected by firewalls and intrusion detection systems.

Access and Updates

You may request to access, correct, or update your personal information by contacting us at contact@insi8.com.sg We will take reasonable steps to ensure that your information is accurate and up-to-date.
Please notify us promptly if any of your details change.

Changes to This Policy

We may update this Privacy Policy from time to time without prior notice.
Any updates will be posted on the Insi8 website, and the effective date will be updated accordingly.
We encourage you to review this page regularly to stay informed of any changes.

Contact Us

If you would like to contact us to understand more about this Policy or wish to contact us concerning any matter relating to individual rights and your Personal Information, you may send an email to contact@insi8.com.sg.